UPS - delivering innovative ideas
This entry was posted on 7/30/2008 3:18 PM and is filed under uncategorized.
Imagine this scene. A group of people at UPS are in a meeting about how to reduce fuel costs. One person suggests, "how about we eliminate left turns?" What do you think the reaction was? What would it be at your company? How would you have reacted? My guess is that there would probably be a lot of 'yeah but' and 'the problem with that is' going on.
So just what has been the result of working to eliminate and/or dramatically plan routes that have no left turns? UPS reports that it has "shaved nearly 30 million miles off already streamlined delivery routes, saved 3 million gallons of gas and reduced emissions by 32,000 metric tons of CO2 - the equivalent of removing 5,300 passenger cars off the road for an entire year."
So what is the lesson here? This story is less about saving fuel and more about how some of the best ideas may at first sound crazy, difficult to implement, or even impossible.
What can Brown do for you? Hopefully they have delivered a great lesson on the power of listening to and encouraging ALL ideas.